Policies/Sizing

EveryDay Silk,  Everyday Indulgence, Inspiration Slings, and Simply Silk Ring Slings; Limited Edition Slings

All of our slings are designed to be worn long with a bit of flair.  We find that our standard size (88" long) fits US (women's) sizes S-M-L well; our standard size will be slightly shorter on someone who wears an XL, giving it less flair.  Petite sizing is roughly 8" shorter than our standard size, and is appropriate for women smaller than a women's size Small (US sizing).    If you are  XL or larger, or feel that you need our petite sizing, please contact us for custom sizing.  Custom sized slings are not returnable.

Mei Tai Sizing

Unless otherwise noted on our site our Mei Tai's (Asian style baby carrier) are sized as follows:   Our Mei Tai's comfortably fit US (women's) sizes S-M-L-XL. Petites or larger than XL please email for custom sizing. 

Custom Orders

We are happy to make custom silk or brocade slings or Mei Tais if desired.  Custom pricing will be detemined on a case-by-case basis.  All custom orders are final sale and non-refundable; this includes any customizations made to "off-the-rack" items available on our site, including add-on's from our drop-down menu (custom ring colors; adding a second-color second-layer to a silk sling, adding extra padding to a Mei Tai, etc.).  Payment will be requested up front.  Please contact info@babysosmart.com to talk with us about your custom carrier needs.  Full custom details.

Shipping

Orders will be shipped within 10-21 days of your purchase. If for some reason your order will not be ready to ship within the stated 10-21 days, we will notify you by e-mail and discuss options. We ship orders via USPS Priority Mail. The USPS defines their Priority shipping as a 2-3 day service in the Continental US. We may elect to ship local orders using an alternative shipping service/carrier at our discretion.  For rush orders (within 48 hours), an additional $20 will be added to your final cost. If you need your sling/carrier sooner than what is described above, please contact us directly at info[at]babysosmart.com and we will discuss further shipping options and costs required.

Optional Insurance & Tracking may be added at your request/expense, please contact us at info[at]babysosmart.com for those options.

Copying and Reverse Engineering

All of our baby carriers, designs, and style of fabrication is unique and special to Baby So Smart, and are therefore copywritten and trademarked. We are the first manufacturer to combine silk and cotton to create our EveryDay Silk collection. We are also the first to design our brocade slings in the manner which we have, making  our EveryDay Indulgence collection extremely unique. If you feel the need to copy our designs or reverse engineer our carriers, we will prosecute to the full extent of the law.

Return Policy

Slings/carriers may be returned for a full refund within seven days of purchase date.  The purchaser is responsible for all shipping costs incurred with the return-- we are not responsible for any costs associated with a return.  Returns will be assessed a 15% restocking fee.   Shipping costs cannot be refunded.   All slings/carriers must be received by Baby So Smart in like-new condition and cannot have been washed, ironed, dry-cleaned, or otherwise altered.   If a carrier is returned and is noted to have pet hair on it, you will be charged for the cost of dry cleaning the product; cost of dry cleaning, in addition to the 15% restocking fee will both be subtracted from your returned product fees.  If you are not satisfied with your purchase or did not receive what you believe you ordered, please contact us at info[at]babysosmart.com and we will work with you to make you a happy customer and satisfied with your purchase. You must be able to submit to us a copy of your invoice to help us confirm your order.

Care & Washing Instructions

All of our ring slings and carriers are machine washable, and may be laundered as follows:  Place sling/carrier in lingerie bag or pillow case, machine wash, gentle cycle, cold water wash, gentle detergent.  Lay flat to dry. Do not dry any of our slings or carriers in the dryer; we find that air drying prolongs the life of your sling or carrier.  Ring slings may be ironed on low iron, silk setting only; all other carriers may be ironed on cotton setting, unless otherwise specified.  May also be dry cleaned.

Babywearing & Breastfeeding Consultations

We are pleased to offer one-on-one babywearing and breastfeeding consultations to help you determine which style of carrier is right for you and your baby, and to help you get breastfeeding off to a good start. 

For a full list of the educational offerings available, click here.

For more info, contact us at info[at]babysosmart.com, please type in "Babywearing Consultation" or "Breastfeeding Consultation" in the subject line. 

Payment Options

We currently accept credit and debit card payments via our Google Checkout system as well as personal checks or money orders made payable to Baby So Smart.  Items will be shipped when check has cleared our account.